4TH FLOOR HCAHPS CHAMPS
Feb 25, 2020 | St. Francis News
Congratulations to our 4th Floor Medical/Surgical Team! They received overall patient satisfaction scores of 9s and 10s from the majority of their patients for three months in a row. This achievement is a reflection of the outstanding care and service they provide to patients and their families and a testament to their tremendous teamwork.
We were very proud to present to the doctors, nurses, phlebotomists, techs, housekeepers, pharmacists, dietitians, transporters – essentially all of 4th floor clinical, ancillary, administrative, and support staff who contribute to the care of our patients - our hospital’s prestigious Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Champs Award. In addition to having the honor or displaying the perpetual trophy on their unit for this term, the 4th Floor team enjoyed congratulatory treats provided by Patient Experience and St. Francis Administration. Thank you, 4th Floor, for your dedication and care. A well-deserved honor!